Half century of volunteering honoured at William Osler Health Centre

News Dec 15, 2014 by Cynthia Reason Etobicoke Guardian

William Osler Health System recently honoured seven of its most dedicated volunteers for their half century of service.

At a special ceremony last month, Olive Clark, Amy Jordan, Ruth Jefferies, Arleen Furgala, Joan Jamieson, Phyllis Brown, and the late Maggie Leigh each received 50-year pins and plaques for their many years of selfless voluntarism.

“I’m blown away by these ladies, I really am,” said William Osler’s director of Equity and Volunteer Services Gurwinder Gill. “I couldn’t imagine giving so much of one’s time for so long to one organization. It’s just unbelievable.”

Like all of Osler’s 1,000+ volunteers, the seven women recently honoured for their long service, Gill added, have fulfilled many roles at both Osler’s Etobicoke General and Brampton Civic hospitals over the years – from providing comfort to patients in day surgery areas, providing wayfinding services to patients and visitors, working in the gift shop, and helping to raise funds for the hospital, among others.

Clark began volunteering for EGH before the hospital was even built, by assisting in its fundraising campaigns. A native of London, England, Clark moved to Toronto in 1957 and soon began seeking out ways to engage with her new community.

“I hadn’t been in the country that long and I wanted to get involved in something in the community. I was a stay-at-home mother at the time, and volunteering enabled me to get involved in something when my girls were in school,” she said.

And involved she was.

Over the course of Clark’s 50 years of service to EGH, she’s been involved with the hospital’s Bylaw, Flea Market, Christmas Fair, and Nominating committees, and also held the positions of secretary, finance and newsletter co-ordinator on the volunteer board.

Volunteering in the emergency room for many years, she said, was the most rewarding of her roles, although these days she spends all of her volunteer time – about 20 hours a month – working at the information desk in EGH’s lobby area. There, her role is to greet visitors and patients, provide information and offer assistance, escort and provide wayfinding support to all areas of the hospital, replenish wheelchairs, keep the waiting area tidy, and assist with patient registration.

“It means meeting a lot of people, which is what I like,” Clark said of her current role. “I’ve made so many friends among the staff and other volunteers at EGH. I would most definitely recommend volunteering – it enlarges your life.”

A volunteer since she was a girl of 16, Jordan worked at the YMCA canteen in Liverpool, where she continued volunteering until she moved to Canada as a war bride in 1946.

Here in Toronto, she continued her acts of good will by volunteering at her church, for a children’s nursery, and what is now the Centre for Addiction and Mental Health (CAMH), before signing up for the newly forming EGH auxiliary.

“I thought that would be interesting so I joined that right at the beginning,” said Jordan, noting that she even served as president for a few years.

“I think I worked in every department at EGH where they had volunteers over the years – and I enjoyed every one. It’s a wonderful experience to be a volunteer in a hospital, because there’s so many different circumstances that you meet up and different people, and it’s all been very interesting.”

After volunteering in the recovery room for “quite a number of years”, Jordan now works in pre-admitting for EGH’s operating rooms once a week, where she assists with directing and wayfinding, greeting and welcoming visitors, checking in patients as they arrive for pre-admission to surgery, and assisting staff with office duties.

Her years at EGH, she said, have taught her that “a smile goes a long way.”

The other 50-year volunteer pin recipients included:

- Ruth Jefferies, who is one of the original volunteers who saw the shovel in the ground for Etobicoke General Hospital and was there to see the opening. She provided tours for visitors and patients in the new hospital.

- Arleen Furgala, who served on the EGH Board of Governors from 1974-77, the Auxiliary Board of Directors from 1979-1991, and as Convenor of the Westway Branch in 1965. Her most recent placement was in the EGH gift shop as a flower arranger.

- Joan Jamieson, who assists in the EGH gift shop.

- Maggie Leigh, an EGH gift shop assistant, who received her pin posthumously.

- Phyllis Brown, an active knitter who has given many years volunteering in the Brampton Civic gift shop helping with fundraising and working in Buds to make floral arrangements to sell in the shop.

Volunteer Opportunities

William Osler Health Centre currently boasts more than 1,000 active volunteers aged 16 and up – 700 at Brampton Civic and 300 at EGH, working in various departments. Volunteer opportunities include:

Patient Care

- visiting inpatients on units such as Cardiology, Acute Care for Elderly (ACE), Oncology, ICU, Respirology and Maternal Newborn

- preparing patients for CT Scans, Ultrasounds, X-Rays, Physiotherapy sessions, and Day Surgery procedures

- offering support as patients wait in the Emergency Department

Support Services

- helping visitors find their way around the hospital

- greeting and assisting patients attending one of Osler’s outpatient clinics, or help with some administrative tasks

- playing piano in the main lobby for patients and visitors

- providing information for those waiting in family waiting rooms

Fundraising

For those who enjoy a retail environment, volunteer opportunities are available in the hospital gift shops. The shops are managed by Osler’s Volunteer Association and profits are donated to the hospital for the purchase of hospital equipment.

To find out more about Osler’s volunteer opportunities and how to apply, go to www.williamoslerhs.ca/about-osler/volunteer or call 416-494-2120 ext. 32411

Half century of volunteering honoured at William Osler Health Centre

Volunteers receive pins and plaques for their decades of service at Etobicoke General Hospital

News Dec 15, 2014 by Cynthia Reason Etobicoke Guardian

William Osler Health System recently honoured seven of its most dedicated volunteers for their half century of service.

At a special ceremony last month, Olive Clark, Amy Jordan, Ruth Jefferies, Arleen Furgala, Joan Jamieson, Phyllis Brown, and the late Maggie Leigh each received 50-year pins and plaques for their many years of selfless voluntarism.

“I’m blown away by these ladies, I really am,” said William Osler’s director of Equity and Volunteer Services Gurwinder Gill. “I couldn’t imagine giving so much of one’s time for so long to one organization. It’s just unbelievable.”

Like all of Osler’s 1,000+ volunteers, the seven women recently honoured for their long service, Gill added, have fulfilled many roles at both Osler’s Etobicoke General and Brampton Civic hospitals over the years – from providing comfort to patients in day surgery areas, providing wayfinding services to patients and visitors, working in the gift shop, and helping to raise funds for the hospital, among others.

Clark began volunteering for EGH before the hospital was even built, by assisting in its fundraising campaigns. A native of London, England, Clark moved to Toronto in 1957 and soon began seeking out ways to engage with her new community.

“I hadn’t been in the country that long and I wanted to get involved in something in the community. I was a stay-at-home mother at the time, and volunteering enabled me to get involved in something when my girls were in school,” she said.

And involved she was.

Over the course of Clark’s 50 years of service to EGH, she’s been involved with the hospital’s Bylaw, Flea Market, Christmas Fair, and Nominating committees, and also held the positions of secretary, finance and newsletter co-ordinator on the volunteer board.

Volunteering in the emergency room for many years, she said, was the most rewarding of her roles, although these days she spends all of her volunteer time – about 20 hours a month – working at the information desk in EGH’s lobby area. There, her role is to greet visitors and patients, provide information and offer assistance, escort and provide wayfinding support to all areas of the hospital, replenish wheelchairs, keep the waiting area tidy, and assist with patient registration.

“It means meeting a lot of people, which is what I like,” Clark said of her current role. “I’ve made so many friends among the staff and other volunteers at EGH. I would most definitely recommend volunteering – it enlarges your life.”

A volunteer since she was a girl of 16, Jordan worked at the YMCA canteen in Liverpool, where she continued volunteering until she moved to Canada as a war bride in 1946.

Here in Toronto, she continued her acts of good will by volunteering at her church, for a children’s nursery, and what is now the Centre for Addiction and Mental Health (CAMH), before signing up for the newly forming EGH auxiliary.

“I thought that would be interesting so I joined that right at the beginning,” said Jordan, noting that she even served as president for a few years.

“I think I worked in every department at EGH where they had volunteers over the years – and I enjoyed every one. It’s a wonderful experience to be a volunteer in a hospital, because there’s so many different circumstances that you meet up and different people, and it’s all been very interesting.”

After volunteering in the recovery room for “quite a number of years”, Jordan now works in pre-admitting for EGH’s operating rooms once a week, where she assists with directing and wayfinding, greeting and welcoming visitors, checking in patients as they arrive for pre-admission to surgery, and assisting staff with office duties.

Her years at EGH, she said, have taught her that “a smile goes a long way.”

The other 50-year volunteer pin recipients included:

- Ruth Jefferies, who is one of the original volunteers who saw the shovel in the ground for Etobicoke General Hospital and was there to see the opening. She provided tours for visitors and patients in the new hospital.

- Arleen Furgala, who served on the EGH Board of Governors from 1974-77, the Auxiliary Board of Directors from 1979-1991, and as Convenor of the Westway Branch in 1965. Her most recent placement was in the EGH gift shop as a flower arranger.

- Joan Jamieson, who assists in the EGH gift shop.

- Maggie Leigh, an EGH gift shop assistant, who received her pin posthumously.

- Phyllis Brown, an active knitter who has given many years volunteering in the Brampton Civic gift shop helping with fundraising and working in Buds to make floral arrangements to sell in the shop.

Volunteer Opportunities

William Osler Health Centre currently boasts more than 1,000 active volunteers aged 16 and up – 700 at Brampton Civic and 300 at EGH, working in various departments. Volunteer opportunities include:

Patient Care

- visiting inpatients on units such as Cardiology, Acute Care for Elderly (ACE), Oncology, ICU, Respirology and Maternal Newborn

- preparing patients for CT Scans, Ultrasounds, X-Rays, Physiotherapy sessions, and Day Surgery procedures

- offering support as patients wait in the Emergency Department

Support Services

- helping visitors find their way around the hospital

- greeting and assisting patients attending one of Osler’s outpatient clinics, or help with some administrative tasks

- playing piano in the main lobby for patients and visitors

- providing information for those waiting in family waiting rooms

Fundraising

For those who enjoy a retail environment, volunteer opportunities are available in the hospital gift shops. The shops are managed by Osler’s Volunteer Association and profits are donated to the hospital for the purchase of hospital equipment.

To find out more about Osler’s volunteer opportunities and how to apply, go to www.williamoslerhs.ca/about-osler/volunteer or call 416-494-2120 ext. 32411

Half century of volunteering honoured at William Osler Health Centre

Volunteers receive pins and plaques for their decades of service at Etobicoke General Hospital

News Dec 15, 2014 by Cynthia Reason Etobicoke Guardian

William Osler Health System recently honoured seven of its most dedicated volunteers for their half century of service.

At a special ceremony last month, Olive Clark, Amy Jordan, Ruth Jefferies, Arleen Furgala, Joan Jamieson, Phyllis Brown, and the late Maggie Leigh each received 50-year pins and plaques for their many years of selfless voluntarism.

“I’m blown away by these ladies, I really am,” said William Osler’s director of Equity and Volunteer Services Gurwinder Gill. “I couldn’t imagine giving so much of one’s time for so long to one organization. It’s just unbelievable.”

Like all of Osler’s 1,000+ volunteers, the seven women recently honoured for their long service, Gill added, have fulfilled many roles at both Osler’s Etobicoke General and Brampton Civic hospitals over the years – from providing comfort to patients in day surgery areas, providing wayfinding services to patients and visitors, working in the gift shop, and helping to raise funds for the hospital, among others.

Clark began volunteering for EGH before the hospital was even built, by assisting in its fundraising campaigns. A native of London, England, Clark moved to Toronto in 1957 and soon began seeking out ways to engage with her new community.

“I hadn’t been in the country that long and I wanted to get involved in something in the community. I was a stay-at-home mother at the time, and volunteering enabled me to get involved in something when my girls were in school,” she said.

And involved she was.

Over the course of Clark’s 50 years of service to EGH, she’s been involved with the hospital’s Bylaw, Flea Market, Christmas Fair, and Nominating committees, and also held the positions of secretary, finance and newsletter co-ordinator on the volunteer board.

Volunteering in the emergency room for many years, she said, was the most rewarding of her roles, although these days she spends all of her volunteer time – about 20 hours a month – working at the information desk in EGH’s lobby area. There, her role is to greet visitors and patients, provide information and offer assistance, escort and provide wayfinding support to all areas of the hospital, replenish wheelchairs, keep the waiting area tidy, and assist with patient registration.

“It means meeting a lot of people, which is what I like,” Clark said of her current role. “I’ve made so many friends among the staff and other volunteers at EGH. I would most definitely recommend volunteering – it enlarges your life.”

A volunteer since she was a girl of 16, Jordan worked at the YMCA canteen in Liverpool, where she continued volunteering until she moved to Canada as a war bride in 1946.

Here in Toronto, she continued her acts of good will by volunteering at her church, for a children’s nursery, and what is now the Centre for Addiction and Mental Health (CAMH), before signing up for the newly forming EGH auxiliary.

“I thought that would be interesting so I joined that right at the beginning,” said Jordan, noting that she even served as president for a few years.

“I think I worked in every department at EGH where they had volunteers over the years – and I enjoyed every one. It’s a wonderful experience to be a volunteer in a hospital, because there’s so many different circumstances that you meet up and different people, and it’s all been very interesting.”

After volunteering in the recovery room for “quite a number of years”, Jordan now works in pre-admitting for EGH’s operating rooms once a week, where she assists with directing and wayfinding, greeting and welcoming visitors, checking in patients as they arrive for pre-admission to surgery, and assisting staff with office duties.

Her years at EGH, she said, have taught her that “a smile goes a long way.”

The other 50-year volunteer pin recipients included:

- Ruth Jefferies, who is one of the original volunteers who saw the shovel in the ground for Etobicoke General Hospital and was there to see the opening. She provided tours for visitors and patients in the new hospital.

- Arleen Furgala, who served on the EGH Board of Governors from 1974-77, the Auxiliary Board of Directors from 1979-1991, and as Convenor of the Westway Branch in 1965. Her most recent placement was in the EGH gift shop as a flower arranger.

- Joan Jamieson, who assists in the EGH gift shop.

- Maggie Leigh, an EGH gift shop assistant, who received her pin posthumously.

- Phyllis Brown, an active knitter who has given many years volunteering in the Brampton Civic gift shop helping with fundraising and working in Buds to make floral arrangements to sell in the shop.

Volunteer Opportunities

William Osler Health Centre currently boasts more than 1,000 active volunteers aged 16 and up – 700 at Brampton Civic and 300 at EGH, working in various departments. Volunteer opportunities include:

Patient Care

- visiting inpatients on units such as Cardiology, Acute Care for Elderly (ACE), Oncology, ICU, Respirology and Maternal Newborn

- preparing patients for CT Scans, Ultrasounds, X-Rays, Physiotherapy sessions, and Day Surgery procedures

- offering support as patients wait in the Emergency Department

Support Services

- helping visitors find their way around the hospital

- greeting and assisting patients attending one of Osler’s outpatient clinics, or help with some administrative tasks

- playing piano in the main lobby for patients and visitors

- providing information for those waiting in family waiting rooms

Fundraising

For those who enjoy a retail environment, volunteer opportunities are available in the hospital gift shops. The shops are managed by Osler’s Volunteer Association and profits are donated to the hospital for the purchase of hospital equipment.

To find out more about Osler’s volunteer opportunities and how to apply, go to www.williamoslerhs.ca/about-osler/volunteer or call 416-494-2120 ext. 32411