Contact Toronto Community News
Welcome! We're here to help.
Publisher: Betty Carr
Proprietor: Metroland Media Group Ltd.
Please forward inquiries about:
- newspaper delivery issues
- flyer delivery issues
- vacation stops
- or any other customer service questions
to our Customer Service department or call 416-493-2284.
Please include your NAME, ADDRESS, POSTAL CODE, and PHONE NUMBER if you wish us to contact you in person.
General Inquiries:
Toronto Community News
100 Tempo Ave.
Toronto, Ontario
M2H 2N8
The main telephone number is 1-877-493-4822 Monday to Friday 9:00 a.m. to 5:00 p.m.
Below are links to our most requested departments where you will find information about what they do, the services they provide and how to contact them.
InsideToronto.com email support:
If you cannot find an appropriate contact name or number below, please click here for our general email address and it will be directed to the most appropriate person.
The Editorial department gathers the news and designs the newspapers. Employees in this department handle press releases, letters to the editor, article submissions, and cover news and feature stories happening in the community and beyond.
The Distribution department is responsible for delivering your newspapers and flyers. Any issues related to delivery problems, vacation stops and starts, and other distribution issues are handled here.
The Classified Advertising department handles births, adoptions and death notices, memorials, announcements and classified ads for commercial and private-party advertisers, including help wanted, rentals, real estate, automotive and merchandise.
The Advertising department is responsible for all display ads and inserts throughout the Toronto Community News papers, its specialty publications and insidetoronto.com. It handles ad sales and provides information on related subjects such as rates, deadlines and specifications.
PHOTO REPRINT SALES
To purchase a photo reprint from our digital database of recently published photos, please click here to visit our photo reprints page.
BACK ISSUES
Back issues are handled by our Distribution Customer Service Department.
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EDITORIAL
Scarborough Mirror, East York-Riverdale-Leaside Mirror, My Scarborough
Managing Editor: Al Shackleton
416-774-2257 Fax: 416-493-6190
North York Mirror, York Guardian
Managing Editor: Paul Futhey
416-774-2256 Fax: 416-493-6190
Etobicoke Guardian, Bloor West Villager, My Etobicoke, My Villager
Managing Editor: Grace Peacock
416-675-5105 Fax: 416-675-9296
Beach-Riverdale Mirror, City Centre Mirror, Parkdale-Liberty Villager
Managing Editor: Antoine Tedesco
416-774-2367 Fax: 416-493-6190
For general inquiries click here
Letters to the Editor
Send your Letter to the Editor via email or fax to:
EAST
100 Tempo Ave.,
Toronto, Ontario M2H 2N8
416-493-6190
WEST
307 Humberline Dr.,
Etobicoke, Ontario M9W 5V1
416-675-9296
Letters must include full name, address and all phone numbers of sender (daytime, evening and cell phone). Street names and phone numbers will not be published. We reserve the right to edit letters, which typically run 50-300 words. Please note: We get many more letters than we have space to print. Due to the volume, we unfortunately cannot acknowledge every submission.
Submitting a news tip
If you have a specific news tip, you can click here to submit it to us using our online form.
Please note that news releases should be sent to the editor responsible for the region the event takes place in (Scarborough, East York, etc.). Please see Editorial contact information above.
Submitting a press release
- A press release should be brief and explain clearly why the event is of public interest.
- Include the basic details about who, what, when, where and why, along with a contact person and his or her phone numbers and email address if available.
- Be aware of deadlines. A news release should be submitted as early as possible and preferably at least two weeks in advance.
To submit a press release click here.
FREELANCE SUBMISSIONS
If you are a freelancer and wish to pitch a story idea, please contact the appropriate editor (see contact information above).
INTERNSHIPS
For details on Toronto Community News’ programs for interns, please contact the appropriate editor (see contact information above).
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DISTRIBUTION
Our Distribution Customer Service department is located on the 2nd floor of our 100 Tempo Ave. location in North York. All questions about paper delivery, vacation stops, and back issues should be directed to this department. Inquiries can be sent via:
To contact by email: click here.
Or mailed to:
Customer Service
100 Tempo Ave, Toronto, Ontario M2H 2N8
416-493-2284 Fax: 416-495-6524
CLASSIFIED ADS
Toronto Community News Classifieds can be reached at 416-493-4660, by fax 416-495-6624 or by email. To view our website in a new window click here.
ADVERTISING/RETAIL SALES
The Advertising department can be contacted by phone at 416-493-4400, or by email. If you are sending attachments please use our ftp upload service.
SPONSORSHIPS
Marg Middleton | General Manager
Sponsorship
Info & Form | 416-774-2302
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