Inside Toronto Staff Directory
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Jan 07, 2015  |   
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Inside Toronto Staff Directory

Contact Metroland Media Toronto

Welcome! We're here to help.

Please forward inquiries about:

  • newspaper delivery issues
  • flyer delivery issues
  • vacation stops
  • any other customer service questions

If you have a delivery concern, contact our customer support team:

Talk to a live customer support representative (416-774-2284).

Please include your NAME, ADDRESS, POSTAL CODE, and PHONE NUMBER if you wish us to contact you in person.

Publisher: Dana Robbins

Proprietor: Metroland Media Group Ltd.

General Inquiries:

Metroland Media Toronto

175 Gordon Baker Rd.

Toronto, Ontario

M2H 0A2

The main telephone number is 416-493-4400 Monday to Friday 9:00 a.m. to 5:00 p.m.

Below are links to our most requested departments where you will find information about what they do, the services they provide and how to contact them. email support:

If you cannot find an appropriate contact name or number below, please click here for our general email address and it will be directed to the most appropriate person.


The Editorial department gathers the news and designs the newspapers. Employees in this department handle press releases, letters to the editor, article submissions, and cover news and feature stories happening in the community and beyond.


The Distribution/Circulation department is responsible for delivering your newspapers and flyers. Any issues related to delivery problems, vacation stops and starts, and other distribution issues are handled here.


The Classified Advertising department handles births, adoptions and death notices, memorials, announcements and classified ads for commercial and private-party advertisers, including help wanted, rentals, real estate, automotive and merchandise.


The Advertising department is responsible for all display ads and inserts throughout Metroland Media Toronto's newspapers, its specialty publications and It handles ad sales and provides information on related subjects such as rates, deadlines and specifications.

For online advertising opportunities:

Meriel Bradley | Director Digital Sales | 905.399.6843


To purchase a photo reprint from our digital database of recently published photos, please click here to visit our photo reprints page.


Back issues are handled by our Distribution Customer Service Department.

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Scarborough Mirror; East York Mirror; Beach Mirror, North York Mirror; City Centre Mirror; Parkdale Villager, Etobicoke Guardian; Bloor West Villager; York Guardian

Editor-in-Chief: Grace Peacock

416-495-6526   Fax: 416-675-9296

Managing Editor: Georgia Balogiannis

416-495-6642   Fax: 416-675-9296

Web and Digital

Online Editor: Michele McLean

416-774-2282   Fax: 416-493-6190

For general inquiries click here.

Letters to the Editor

Send your Letter to the Editor via email or fax to:

Metroland Media Toronto

175 Gordon Baker Rd.

Toronto, Ontario

M2H 0A2

Letters must include full name, address and all phone numbers of sender (daytime, evening and cell phone). Street names and phone numbers will not be published. We reserve the right to edit letters, which typically run 50-300 words. Please note: We get many more letters than we have space to print. Due to the volume, we unfortunately cannot acknowledge every submission.

Submitting a news tip

If you have a specific news tip, you can click here to submit it to us using our online form.

Please note that news releases should be sent to the editor responsible for the region the event takes place in (Scarborough, East York, etc.). Please see Editorial contact information above.

Submitting a press release

    To submit a press release click here.

  • Be aware of deadlines. A news release should be submitted as early as possible and preferably at least two weeks in advance.


If you are a freelancer and wish to pitch a story idea, please contact the appropriate editor (see contact information above).


For details on Metroland Media Toronto’s programs for interns, please contact the appropriate editor (see contact information above).

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Our Distribution Customer Service department is located at 175 Gordon Baker Rd. in North York. All questions about paper delivery, vacation stops, and back issues should be directed to this department. Inquiries can be sent via:

To contact by email: click here.

Or mailed to:

Customer Service

175 Gordon Baker Rd. | Toronto, Ontario | M2H 0A2

416-774-2284   Fax: 416-495-6524

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For information regarding job opportunities please contact:

Alyssa Jaipargas

Carrier Recruiter & Promotions - East Division

416-774-2317   Fax: 416-495-6524

To contact by email: click here.


Metroland Media Toronto Classifieds can be reached at 416-798-7284, by fax 905-853-1765 or by email. To view our website in a new window click here.


The Advertising department can be contacted by phone at 416-493-4400, or by email. If you are sending attachments please use our ftp upload service.


John Willems | General Manager

Sponsorship Info & Form | 416-774-2302

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