Residents of a Scarborough court are upset about a switching cubicle that was installed on their street without any warning from Toronto Hydro.

"It looks like heck and I don't like it on a residential street. The only ones I've ever seen were on a main street," said George Fell.

Fell and his wife Pamella have lived on Kessack Court since the subdivision was built more than 30 years ago, and they're not pleased to see the big green box when they leave their home.

"It's an eyesore and I don't think it's safe with all the signs on the outside," she said.

The Fells and other resident were notified last fall that Toronto Hydro was going to be redoing the underground hydro wires in their area (Neilson Road and Sheppard Avenue), but they said they weren't aware the box was being installed until she was out one day and saw them working on the grassy island on the court.

She inquired about the concrete block being installed and was told it was going to be covered with a five foot box.

"I could have cried when they said they were going to put a box like that there," she said.

Dayana Bonifaz, communications and customer relations officer with Toronto Hydro, said the policy is to notify customers who are in the line of sight of switching cubicles.

In this case that didn't happen because the box was originally going to be installed on Neilson Road, but during the project they became aware that there wasn't room because of all the other services located along that road, Bonifaz said.

"There was a breakdown of communication because it happened in the middle of the process," she said.

The cubicle was installed at the end of April.

Now that it's there, residents want assurances that it is safe as children can often be found playing soccer on the grassy area next to it.

"There is no risk of electrocution," Bonifaz said.

The residents are also looking for the area to be landscaped.

"Anything that will hide is as much as possible so it won't be as visible," Fell said. Toronto Hydro has spoken to its landscapers about this.

"We're probably looking at putting some shrubs," Bonifaz said.

Fell is also trying to prevent something like this from happening without notice on another residential street.

"They should never do anything like that without talking to residents," she said.